An innovative Communication Platform Trusted By Leading Companies
From voice to non- voice, CRM to self – service, and workforce management, Omnicz offers customer centric cloud-based contact center software to supervise your customer interactions across multiple channels.
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Unlock Your Solutions
Simplify your complex business-driven needs with our effective solutions
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Single Sign-On
Improve Security and Agent’s Experience
With the Single Sign-On feature, when a user signs into multiple platforms like video chat, voice, and CMR, Omnicz provides a similar experience to the admins and superiors.
Our Solutions
We offer cutting edge solutions for superior customer service experiences.
Omnichannel Software
We provide Omnichannel contact center software for you to establish trust with customers.
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Marketing Solutions
We focus to help you to reach customers through your preferred channels.
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Contact Centre
Our contact center software helps your agents to handle customer queries from multiple channels.
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Remote Team Solution
We help you to enjoy dialer functionality and CRM from your existing system.
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We Provide Technology to achieve Extraordinary Things for Your Contact Center
As we understand your business and necessities, we will give you products that meet your latest market trends, and consider your target audience needs.
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INBOX
Bring All Customers into One Inbox
Nothing is better than the smiling customers, as we always try to bring them into one inbox. We develop loyal solution for your customers.
FLOW BUILDER
More Flexibility More Business
We have developed flow builder that will perform and define business processes in one place. You would not have to write a single code.
APIs
Best Solution for
Customers
We develop application programming interface that will interact with the resources outside the own code.
PRE – Build SDKs
We will integrate and add advanced functionality with the platform, as we tend to improve the elements of interface within the app.
Easy Integration
We try to bring together the act of smaller components into a single system so that it easily functions as one.
Contact Centre
Our contact center software helps your agents to handle customer queries from multiple channels.
Quickstart Tutorials
We provide qucikstart tutorials that will cover basic operations, and at the same time will give complete workflow.
Customer Experience
Omnichannel Solution For Contact Center
Omnicz is a leading Omnichannel solution provider that offers various customer service solutions to unify all communication channels allowing your agents to communicate with the customers seamlessly across multiple channels. Our solutions improve personalized interactions and increase customer engagement rate.
“Omnicz has made our experience and customer service really world class. It was a really pleasant experience, when we use such products.”
Benjamin Youell
“We have been using Omnicz using for the past few months, and we are happy with the service.”
Olivia Cook
“Omnicz provide some great products, and the experience of working with them is really wonderful.”