With the Single Sign-On feature, when a user signs into multiple platforms like video chat, voice, and CMR, Omnicz provides a similar experience to the admins and superiors.
We offer cutting edge solutions for superior customer service experiences.
We provide Omnichannel contact center software for you to establish trust with customers.
Read MoreWe focus to help you to reach customers through your preferred channels.
Read MoreOur contact center software helps your agents to handle customer queries from multiple channels.
Read MoreWe help you to enjoy dialer functionality and CRM from your existing system.
Read MoreAs we understand your business and necessities, we will give you products that meet your latest market trends, and consider your target audience needs.
Request A DemoNothing is better than the smiling customers, as we always try to bring them into one inbox. We develop loyal solution for your customers.
We have developed flow builder that will perform and define business processes in one place. You would not have to write a single code.
We develop application programming interface that will interact with the resources outside the own code.
We will integrate and add advanced functionality with the platform, as we tend to improve the elements of interface within the app.
We try to bring together the act of smaller components into a single system so that it easily functions as one.
Our contact center software helps your agents to handle customer queries from multiple channels.
We provide qucikstart tutorials that will cover basic operations, and at the same time will give complete workflow.
Omnicz is a leading Omnichannel solution provider that offers various customer service solutions to unify all communication channels allowing your agents to communicate with the customers seamlessly across multiple channels. Our solutions improve personalized interactions and increase customer engagement rate.
“Omnicz has made our experience and customer service really world class. It was a really pleasant experience, when we use such products.”
“We have been using Omnicz using for the past few months, and we are happy with the service.”
“Omnicz provide some great products, and the experience of working with them is really wonderful.”