Onmicz bar will get the full multi-telephony functionalities like conferencing, calling, putting on hold, redial, and scheduling call back, apart from just any Click- to – dial solution.
While you do not need to toggle between the screens, you will find CRM and Bar on the same window. While the CRM can be on the side panel, the bar will be present on the top of your screen.
While giving a boost of telephony, the bar will integrate with third–party CRM. While filling in the information, you should allow the agents to connect with the customers. The updated information can be shared on the LMS module and helpdesks for further action.