Dialer
Omnicz Auto DIaler Solution: Click-to-dial, Auto Dial and More
Customize and automate phone calls for any of your business needs
Our Omniczdialer is a simple solution to outbound sales, telemarketing, and to any voice process that demands smart dialling. For more meaningful conversation, and to reduce the time between calls, use our Dialer which can boost your sales.
Perfectly Adapts Your Existing System
With Omniczdialer, you get the chance to conveniently set it with your existing system. It can be integrated easily with any of your existing third party lead sources like website and CRM and once set up, it can automatically shows the next contact and dials automatically minimizing the wait time between connections.
Boost Sales Results with Dialer
Omniczdialer will save the valuable time with its unique auto dialling features. It will take a few seconds to connect a prospect, giving your agents the ability to handle extra calls. With this unique dialer, you can save valuable time for voice drop mail, generate reports, and ultimately help boost your sales.
Multiple dialer modes
Predictive Dialer
Predictive dialer collects data, places the outbound call just before the agent becomes available, and provides the average call answer time. At the same time, the dialer dials several contacts until the call gets answered. The dialer also transfers the call to the most appropriate agent.
Progressive Dialer
For each agent, the Progressive dialer makes a call at a time.There is a boost in agent productivity, as there is no risk of abandonment rates.
Preview Dialer
When using the dialer, the agents can view the lead details and other information about the customer. This gives them a unique scope to know about the customer and prepare themselves accordingly prior to placing the call.
Omnicz Advantages
Dynamic Dial Lists
Dialer will always call the right contact at the right time with the dynamic dial lists. While you can prioritize that list, the hottest leads in the lists are always called first.
Remove the Chance of Miss-Dialling
With direct dialling from CRM, you can remove the chance of miss-dialling, and manual dialing and reduce the downtime between calls.
Automated Dialling
With Dialers, you will struggle less with tedious manual tasks as it gives your agents the ability to connect automatically to the prospect. This reduces the wasted time and gives your agents the opportunities to focus more on Average Call Handling Time (ACHT).
Call backs
There are strict algorithms for call back, which are implemented by Dialer. The dialer will connect the call to the same agent that the customer spoke for the first time. The call back roles be based on customized disposition through a standard switch, as set by dialer administration.
Personalized Presentation of Number
When dialing, you can use the CLID to present the local number. It will make a connection with a greater number of prospects, and increase pick-up rates.
Boost Sales Results with Dialer
Omnicz dialer will reclaim the time it takes for your team to perform manual tasks. It will take first take seconds to reclaim the time. With such a dialer, you can save valuable time for voice drop mail, auto logging, and automated dialing. Give your team time back in their date to do complete research, and handle the extra call.
Set the mode with the Dialer
Dialer will help to select the mode for unique agent needs and are perfect for any conversation. While voicemail drop delivers a pre-recorded message to save time, it allows agents to move to the next call.