Engage Customers over Video Chat
Video chat allows online face- to face conversation.
High-Quality Video Support
Your agent will be able to elevate regular chat conversation to a video call. The video conversation can be done over mobile apps, and web browsers and can be started with the help of SMS. Your customer can use the rear camera to show a faulty part, with the mobile app.
Screen Sharing
Level Up Customer interactions with Screen Sharing.During a video call, you can empower your customers with screen sharing. As agents can ensure customer success, and deploy the solution in a really fast manner so that they can guide them to various web-based issues. There is no need to download external software for screen sharing.
Video KYC
Simple, Live, and Secure Through Video KYC.Video KYC can be done from the comfort of your home, with document identification and face recognition. While it reduces turn–round time, it slashes cost.
