There will be a provision for keeping the track of all customer interactions with the use of a logger system.
Call Monitoring
There will be an assurance of quality, once your use a voice logger. These automatic voice recorders will help contact managers regarding the recorded calls and track the information of customers.
Log effectively
While recording and storing interaction between the customers and contact center agents, a voice call logger is an effective tool. Oninicz voice logger is an excellent voice recording solution that can store recordings in various formats. The voice interactions over telephonic systems are compressed, preserved, and presented effectively. All the customer's calls are secured properly.
Voice logger Archiver For extended Storage
Our voice logger archiver has a guarantee for three years and can help to store records for your contact center. The records should be stored as per compliance for your industry. While there will be privileged-based access to call records and logs, as it guarantees the customer's data privacy.
